Help Center
How can we help?
Straight answers on moving in, asking for changes, domains, forms, and billing.
Browse by topic
Getting started
Moving your site in, creating your Account, and what to expect in week one.
- How moving your site to Flagstage works
- What we import (and what we don't)
- Your old site stays live during the move
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Requesting changes
How to ask for updates, what counts as one, and how to get the best results.
- How to request a change
- Writing a request that gets it right the first time
- What counts as an update?
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Previews & publishing
Reviewing previews, approving changes, and going back to an earlier version.
- Reviewing a preview
- Approving a change and going live
- Going back to an earlier version
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Domains & email
Connecting your web address, HTTPS, and keeping your email working.
- Connecting your domain
- Will my email keep working?
- HTTPS and the padlock
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Lead Forms
Form submissions, notification emails, CSV downloads, and connections.
- How Lead Forms work
- Changing who gets form notifications
- Downloading submissions as a spreadsheet
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Billing & account
Plans, payment methods, your team, exports, and canceling.
- Plans and what's included
- Invoices and payment details
- Inviting your team
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Popular articles
The questions we hear most from new and longtime customers.
- How moving your site to Flagstage worksWhat happens between entering your web address and your site going live with us.
- How to request a changeSend updates from your Account Inbox or by email — in plain words.
- Connecting your domainPoint yourbusiness.com at Flagstage by updating a few records at your registrar.
- Will my email keep working?Moving your website doesn't move your email. Here's how to keep it that way.
- Going back to an earlier versionEvery approved version is saved. Here's how to put one back.
- Downloading a copy of your siteA complete export of your website is prepared after every approved change.
Still need help?
A real person reads every message. Customers get the fastest answers from their Account Inbox; everyone else can email us.