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Changing who gets form notifications

Send each form's submissions to the right inbox.

Updated


Each form can notify its own recipients. Quote requests can go to the office while job applications go to the owner.

Where to change it

Open Plugins → Forms in your Account. Each form shows where its submissions are delivered. Your default notification address — used when a form has no recipients of its own — is on the same page.

If you'd rather not

Ask in your Inbox: "Send estimate requests to office@ourbusiness.com as well as me." We'll update it for you.

Not receiving notifications?

  1. Check your spam or junk folder, and mark the message "not spam."
  2. Confirm the address on the Forms page is spelled correctly.
  3. Look for the submission in Plugins → Forms. It's saved there even if the email didn't arrive.

If submissions appear in your Account but emails still don't arrive, contact us and we'll investigate.

Still need help?

A real person reads every message. Customers get the fastest answers from their Account Inbox; everyone else can email us.