Switching is free on every plan. Your current site stays up while we move it.

Canceling your plan

How to cancel, and how to leave with everything you came with.

Updated


There are no long-term contracts. You can cancel whenever you like.

Before you cancel

  1. Download your site. Ask for your latest export.
  2. Download your form submissions as a CSV from Plugins → Forms.
  3. Plan where your site will live next, so your domain has somewhere to point.

How to cancel

Contact us from Account → Contact and tell us which site you'd like to cancel. We'll confirm the date service ends and answer any questions about moving your site somewhere else.

Your domain

Your domain stays registered to you. Before your Flagstage service ends, update its records at your registrar to point to your new host, so visitors never hit a dead end.

Coming back

If you return later, we can move your site in again from wherever it lives.

Still need help?

A real person reads every message. Customers get the fastest answers from their Account Inbox; everyone else can email us.