Holiday hours, emergency closures, and the ten-minute update

A snowstorm closes the shop. A family emergency takes you off the schedule for a week. The holiday rush means different hours for a month. In every case, the people most likely to be confused are the customers who check your website first.

Plan the predictable ones

Holidays come around every year. Send your holiday hours in one message, well ahead of time, along with when the notice should come down. We'll prepare the change, send you a preview, and take the notice down when you're back.

A good holiday notice includes:

• The exact dates you're closed or on reduced hours.
• When you'll be back to normal.
• What to do in an emergency, if you offer emergency service.

Handle the sudden ones simply

For unexpected closures, short and clear beats polished:

Put it at the top of the homepage, where nobody can miss it. On Flagstage, a request like that is about as simple as changes get: send the message, approve the preview on your phone, and it's live.

Don't forget the other places

Your website isn't the only place customers check. Update your Google Business Profile hours, your voicemail greeting, and any pinned social media post. Consistency prevents angry calls.

Take it down on time

An expired closure notice is almost as bad as a missing one — it makes people think you're still closed. When you ask for a temporary notice, tell us when it should come down, and we'll put that on the calendar.